> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roomdropapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Overview

> Everything you need to know about using RoomDrop as a customer.

RoomDrop turns your dorm room into a real delivery address. Instead of a driver calling you to meet them at the lobby, a campus runner brings everything straight to your door.

## What you get

<CardGroup cols={2}>
  <Card title="Door-to-door delivery" icon="door-open">
    Your food arrives at your actual room, not the building entrance.
  </Card>

  <Card title="Works with your apps" icon="mobile">
    Keep ordering on DoorDash and Uber Eats. RoomDrop handles the last step.
  </Card>

  <Card title="Live tracking & chat" icon="message">
    See your runner's status in real time and message them directly.
  </Card>

  <Card title="Loyalty points" icon="star">
    Earn points on every drop. Redeem for free drops and perks.
  </Card>
</CardGroup>

## Pricing

| What                 | Cost          |
| -------------------- | ------------- |
| Standard drop        | **\$3.99**    |
| Rush drop (priority) | **\$3.99**    |
| Tip (optional)       | $1 / $2 / \$3 |

Your card is authorized up to \$6.99 at checkout (covering the drop fee + max tip). The exact amount is captured after your 5-minute tip window closes.

## Guides

<CardGroup cols={2}>
  <Card title="Placing an Order" icon="cart-shopping" href="/customers/placing-an-order">
    Step-by-step order guide.
  </Card>

  <Card title="Tracking Your Drop" icon="location-dot" href="/customers/tracking-your-drop">
    How to follow your drop in real time.
  </Card>

  <Card title="Loyalty Rewards" icon="star" href="/customers/loyalty-rewards">
    How points work and how to redeem them.
  </Card>

  <Card title="FAQ" icon="circle-question" href="/customers/faq">
    Common questions answered.
  </Card>
</CardGroup>