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How it works

Every drop you complete earns you RoomDrop Points. Points accumulate automatically — no punch card, no scanning, no manual tracking.

Earning points

You earn points each time a drop is successfully delivered to your room. Points are credited after the tip window closes.

Redeeming points

Points can be redeemed for perks including free drops. Check the Rewards tab in the iOS app to see your current balance and available redemptions.

VIP status

Frequent customers unlock VIP status, which comes with exclusive perks and priority treatment. VIP status is based on your drop history and is reviewed periodically.
VIP status has an expiry — stay active to keep your perks. You’ll be notified in-app if your status is close to expiring.

Points history

Every points transaction is logged in your account. Go to Account → Loyalty to see your full history, including earned and redeemed transactions.